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Charles Reed

Levelheaded data analytics professional with 15 years of experience designing data-driven solutions that translate into successful business outcomes.

Tactical thinker who champions continuous improvement and unified simplified processes.

Inclusive leader known for communicating openly with teams to drive high-performing culture.

And I am happy to chat with you.

What I'm Up To

I build and lead high-performing teams to create and deliver analytics solutions focusing on providing excellent customer service and experience. I believe in nailing the customer experience first, and the rest will follow.

Using a holistic approach to strategic planning, problem-solving, and talent development, I liaison with business stakeholders and technical teams to provide world-class analytics solutions.

Analytics and Information Systems leader with over 15 years of experience across several disciplines, including application development and management, network infrastructure, and IT management.

I am a transformational leader focusing on delivering actionable insights that directly align with business needs and empower companies to make well-informed decisions. I always seek to improve and simplify processes.

We focus on transforming from decentralized offline reporting to cloud-based real-time analytics, available from anywhere and any device using a central data platform. Adding value by incorporating new insights such as predictive analytics to improve decision-making at the moment. Less reporting on "what happened" and more on "what is going to happen."

Our work is part of our corporate #SAPRunsSAP strategy and is frequently showcased to our customers.

For more information, check out my LinkedIn profile.

Current Focus Areas:
+ Leadership Development
+ Predictive Forecasting
+ Low or No Code Platforms

Personal Projects

COVID-19 Resources App is a service project helping people find resources to stay healthy, informed and safe during the #COVID19 pandemic. This is our mission, and we intend to stay around, "until we are no longer needed."

This project is a partnership with undergraduate students from American University who felt helpless in March 2020 and decided to do something about that.

COVID-19 Resources has directly helped people navigate a confusing patchwork of resources not well organized by governments and other agencies.

Featured in: DCist | AWOL Magazine | American University Magazine